The lady who answered me gave me a very poor service, worried all the time in selling me insurance.

Car was in terrible condition. Windshield was so filthy we had to pull over and wipe the inside to decrease the sun glare... Engine noise was horrible, siunded like there was a hole in the muffler, worn tires, or something. Seemed like there was a loud car in my blindspots whenever I was at 56-57 mph... Worst rental driving experience ever.

No problems at all. Easy to book, easy to cancel.

I needed to contact someone in order to change pick up time during my arrival to Orlando's MCO Airport but no one ever pick the telephone when I called. Awful service support-they advertised 24hr call service available. All they had was an answering machine with no return call or live support.

Horrible is the only way to describe this company. They left me stuck at the airport waiting on their shuttle for 45 minutes. No one would answer the phone. Then, I had pre-I purchased insurance for $9/day, and they insisted I had to buy more from them. The counter girl was rude, and said she would not give me the car that I had already paid for, unless I gave them another $156. I had no choice, considering it was 9:00 at night. I’ve rented a lot of cars in my day, and never experienced such terrible customer service...Ever!

I was hesitant to try Green Motion since I’ve never heard of the brand but it was a good experience. The staff were very friendly.

The price offered was very reasonable and cheaper than the more popular third party brands. I like the significant price differences with protection vs. not.

Dislike: Too much time to check out