Car was in good state and easy to find. Return was easy BUT we had to wait 1h40m to collect our car. Staff at the desk were extremely helpful and kind, but two people can hardly deal with twenty customers in a reasonable time. And I understand it is always like this in the evening. The counter is seriously understaffed.
It was alright. I rented a Q5, but the vehicle provided was not of the same class—it was a lower-tier small car, the domestic model Deep Blue. This had never happened before.
The car was supposed to have a full tank but only had a little over half. I tried to reach them to inform them but could never get through.
About QEEQ:10.0/10
Great service. Fast and easy.
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Dreadful waiting time at pick up
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