Rubbish

Overall service was satisfactory, but during pickup, the staff seemed to treat us differently. We had two families renting cars, and at first, they tried to push me to upgrade. When I refused, I ended up with a Series 1 car, which was very small and not the specified SUV model. However, my friend with the same reservation was upgraded to a Series 3 for free. The only apparent difference was that I was served by a South Asian staff member. Everything else was fine.

It's okay.

Excellent service

One of Budget's locations is inside a hotel. We arrived an hour later than our scheduled time, and picked up the car in the hotel's parking lot. Although it was my first time renting a car overseas and I was a bit nervous about possible issues, the staff's service attitude was good. I hope I won't receive any local fines afterward.

Like: Friendly staff ...car was reliable
Dislike: Query over insurance. ...does anyone every know how much they are insured ....very confusing. .all companies