The process was very simple, and the wait time was not long. The return process was so convenient that I was concerned and asked the front desk if it was really all done.
Due to a sudden change of plans, Dollar refunded the prepaid insurance and other expenses. They also agreed that Zuzuche would handle the refund of the extra rental fees I prepaid.
“Terrible experience. The lady at the counter DID NOT WANT TO RENT ME A CAR. First time in 25 yrs.”
About Dollar:2.0/10
Terrible counter staff.
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