The person at the counter insisted that I had to purchase a full tank of gas, and that it was part of the promotion of getting a Ford Fusion. Easyrentcars did not state that and it was not required, but when I told the staff person I would fill up myself, he insisted that he would have to give me a different car. I kept the Ford Fusion and signed the contract with the added cost of a full tank of gas. Then when I went to get the car at the garage, I asked them about the promotion that required me to purchase the gas, and they were totally dumbfounded. They redid the contract without the gas, but still ended up charging almost $20 more then the price quoted by Easyrentcars.com. i had them re-do the price when I returned it, but the whole process was an attempt by Thrifty to not honor the price that was quoted.
About QEEQ:10.0/10
The price quoted was the best, and I would recommend that you at least get a quote from here before booking.
The service was generally fine, but I encountered issues during pickup. It took a long time to resolve. I had originally reserved a 12-seater vehicle, but at the time of pickup, they said it was unavailable and only offered a 7-seater.
I was given an old Hyundai Sonata with high mileage. The staff secretly charged road assistance fees and daily toll fees, which I absolutely didn't need.
The front desk staff was very friendly and patient, even when there was a language barrier.
About QEEQ:10.0/10
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Counter Staff forced purchase of full tank of gas
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