OK car rental are completely unorganized. There is no signage to show how to get from the Airport to the depot. If anything went wrong with the car I think it could have been catastrophic as they can't deal with anything outside the norm.
They gave me a slightly better car than what I booked, the service was good and quite smooth
About QEEQ:10.0/10
It was my first time and I really enjoyed this platform. Moreover I used price drop protector and wow it was amazing, they rebooked automatically my car for cheaper. Overall I am really satisfied with this and since I booked 2 more times with you guys!
Good company and friendly staff. You can pick up the car in a hall and an employee checks the car with you before you go. Good service and price. I visit Portugal many times a year so I will definitely come back to this company!
“Great value for money, unclear pick up instructions”
About OK Mobility:9.0/10
It was not clear from booking confirmation what the pick up process was. Pick up location was designated as being at the airport, however, we had to find some other car hire operators who told us we needed to call OK who would come and pick us up and take us to the pick up location which was offsite. This was not mentioned anywhere
It also was not clear that there would potentially be a €50 fee for pick up / drop off after 22:00
About QEEQ:10.0/10
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Customer Service
Great car terrible service
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