The car computer kept displaying maintenance needed for tyres and maintenance needed for oil and filter.
I rang the staff and they reassured me that this was not a problem but as a user it was disconcerting to have this flashing on the dashboard through my whole journey.
This rental company is a nightmare. Took them more than an hour to pick us up. Dropping off was even worse. Service staff was incompetent and completely overwhelmed.
“Easy rental process - exceptionally disappointing upsell from counter staff”
About Dollar:9.3/10
I was very disappointed that the dollar counter staff tried selling me insurance again even after I explained that I had purchased this through easy rent cars. He told me a number of times that I wasn’t actually insured when in fact I was, just not through them. I think that the insurance process is misleading for customers, and most people would just listen to what the staff member was selling and take it. Resulting in a double up of insurance. Not impressed about that process and glad I understand it now for future.
Like: Easy and fast pick up and drop off. Especially at Christchurch drop off, ladies there were very helpful and friendly.
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