Dollar, Queenstown Airport Car hire

Address
Pick-up
Drop-off
Opening Hours
Deposit policy
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Dollar - Queenstown Airport Information, Car hire Instructions & Policies

Address

17/222 Glenda Drive, Queenstown

Telephone

+6427 808 6502

Pick-up Instructions

The Dollar - Queenstown Airport car hire location is located out of the airport

You can arrive of Dollar - Queenstown Airport car hire by free shuttle bus.

Please call or text Dollar Staff on 027 808 6502 when they arrive at the airport to arrange their shuttle pickup.

Drop-off Instructions

Please return to Rental Car Park at the airport, you will see "Rental Car Return" sign at the entrance. Google map link: https://maps.app.goo.gl/M54PnTBCv2E2ZqdP6

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -16:30	08:00 -16:30	08:00 -16:30	08:00 -16:30	08:00 -16:30	08:00 -16:30	08:00 -16:30

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 80 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

For local renters, you need to bring:

Full Driving License issued in New Zealand

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Free of Charge:

Towards any New Zealand islands, taking rental cars is allowed and free of charge.

For rentals starting on one island and ending on the other, the below new process will apply. Two separate bookings will now be required Dollar has depots right on the main lnterislander Ferry terminal at Wellington and Picton. For rentals starting and ending on the same island, but travelling on both islands, please keep the same vehicle for the entire duration of the trip. Please keep in mind that the customer will need to pay for the vehicle on two ferry trips. A fee will be charged if the vehicle is not returned to the same island it was rented from. Hertz will assess a fee based on the actual cost of relocating the vehicle, up to a maximum of NZD$1,000, plus GST.

Ferry Transportation: Allowed

Dollar allows you to bring the rental vehicle on the ferry. However ferry companies may charge you to bring a vehicle across Cook Strait.

Excess

Collision Damage Waiver Excess differs by car model:

NZD for Toyota Yaris Cross Hybrid,Opel Astra Automatic Or Similar,Toyota Cross Hybrid,Toyota Rav4,Toyota Hiace,Volkswagen Caddy Maxi,Toyota Yaris,Mystery Vehicle,Toyota Camry Hybrid,Mercedes C180,Toyota Kluger Hybrid,T2 Ford Expedition-4wd,Ford Mustang Gt,Chrysler Town Country (autom),Peugeot 408,Vw Tiguan Hybrid,Renault Capture,Kia Sportage,Iveco Daily,Toyota Prado,Ford Ranger-4wd,Benz Vito,Polestar 2,Mystery Vehicle Commercial,

NZD 5900-7900 for other car models.

NZD 5500 for Opel Astra Automatic Or Similar,

NZD 5500 for Toyota Cross Hybrid,

NZD 5900 for Toyota Rav4,

NZD 6001 for Toyota Hiace,

NZD 6001 for Volkswagen Caddy Maxi,

NZD 5500 for Toyota Yaris,

NZD 5500 for Toyota Camry Hybrid,

NZD for Mercedes C180,

NZD 6001 for Toyota Kluger Hybrid,

NZD 6001 for T2 Ford Expedition-4wd,

NZD 7200 for Ford Mustang Gt,

NZD 6001 for Chrysler Town Country (autom),

NZD for Peugeot 408,

NZD 5500 for Vw Tiguan Hybrid,

NZD 5500 for Renault Capture,

NZD 5500 for Kia Sportage,

NZD 6001 for Iveco Daily,

NZD 6001 for Toyota Prado,

NZD 6001 for Ford Ranger-4wd,

NZD 6001 for Benz Vito,

NZD 6001 for Polestar 2,

NZD for Hertz Mystery Vehicle,

NZD 5900 for ,

NZD 6900 for ,

Theft Insurance Excess differs by car model:

NZD 5900-7900 for other car models.

NZD for Opel Astra Automatic Or Similar,

NZD for Toyota Cross Hybrid,

NZD for Toyota Rav4,

NZD for Toyota Hiace,

NZD for Volkswagen Caddy Maxi,

NZD for Toyota Yaris,

NZD for Toyota Camry Hybrid,

NZD for Mercedes C180,

NZD for Toyota Kluger Hybrid,

NZD for T2 Ford Expedition-4wd,

NZD for Ford Mustang Gt,

NZD for Chrysler Town Country (autom),

NZD for Peugeot 408,

NZD for Vw Tiguan Hybrid,

NZD for Renault Capture,

NZD for Kia Sportage,

NZD for Iveco Daily,

NZD for Toyota Prado,

NZD for Ford Ranger-4wd,

NZD for Benz Vito,

NZD for Polestar 2,

NZD for Hertz Mystery Vehicle,

NZD 5900 for ,

NZD 6900 for ,

Third Party Liability Insurance Excess differs by car model:

NZD 5900-7900 for other car models.

NZD 5500 for Opel Astra Automatic Or Similar,

NZD 6001 for Polestar 2,

NZD 6001 for Benz Vito,

NZD 6001 for Ford Ranger-4wd,

NZD 6001 for Toyota Prado,

NZD 6001 for Iveco Daily,

NZD 5500 for Toyota Cross Hybrid,

NZD 5900 for Toyota Rav4,

NZD 6001 for Toyota Hiace,

NZD 6001 for Volkswagen Caddy Maxi,

NZD 5500 for Toyota Yaris,

NZD 5500 for Kia Sportage,

NZD 5500 for Renault Capture,

NZD 5500 for Vw Tiguan Hybrid,

NZD 6001 for Chrysler Town Country (autom),

NZD 7200 for Ford Mustang Gt,

NZD 6001 for T2 Ford Expedition-4wd,

NZD 6001 for Toyota Kluger Hybrid,

NZD 5500 for Toyota Camry Hybrid,

NZD for Peugeot 408,

NZD for Mercedes C180,

NZD for Hertz Mystery Vehicle,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.5 km from Queenstown Airport

Hotels

2.8 km from DoubleTree by Hilton Queenstown

5.7 km from Oaks Shores

6.5 km from Oaks Club Resort

Other Landmarks

7.3 km from Shotover River

FIND ME A CHEAP RENTAL

Map view of Dollar Store Location

coordinates: -45.013411 168.755285

Guest Reviews

Total points： 8.1 / 10 Very good

Vehicle condition: 6.3
Vehicle cleanliness: 6.7
Spaciousness: 6.7
Counter staff: 6.6
Pick-up location: 7.1
Drop-off location: 7.5
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

V.Law
Queenstown
10 /10 Excellent
Reviewed: Monday, March 16, 2026
Like: Easy and fast pick up and drop off. Especially at Christchurch drop off, ladies there were very helpful and friendly.
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Anon
Queenstown
9.6 /10 Excellent
Reviewed: Monday, March 16, 2026
Like: Car was in great condition and was perfect for our needs
Dislike: There were no parks at the return site.
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S.Ahamed
Queenstown
2.3 /10 Poor
Reviewed: Monday, March 16, 2026
Absolutely misleading of information. I was expecting to get at least a sedan car. I have been handed a hatchback cheap car which I can rent out cheaper what I have paid for. They suppose to give me Toyota Corolla or similar which based on the picture it should be a sedan, not a hatchback. Staff was from thrifty was laughing at us and felt insulted. Never will hire from them.
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I.Bishop
Queenstown
7.7 /10 Good
Reviewed: Monday, March 16, 2026
I arrived at the ZQN Thrifty counter as advised and our flight was delayed by 7 hours. I had called and advised the counter staff of this prior. When I arrived, a family were dropping off their key and three staff were on the counter. One was talking to the customer about their holiday and 2 were completing invoices of some description from the EFT-POS receipts of the day. Neither acknowledged my presence or stopped their task to assist me and my booking for a good 5-10 minutes. Then just as it was wrapping up, a person waiting behind me pushed in and the lady who was talking to the other customer took him first. She could see I was visibly upset by and did attempt a silent apology, but I was furious as I had already been waiting patiently and someone who barges in was given priority. In addition when I was receiving my car paperwork, I was advised we had been upgraded from a compact car to an SUV - I was happy with the car we ended up with, but shocked to learn of my booking being classed as a 'compact' as even on this website page it states 'intermediate' So I was shocked to learn we could have ended up with a compact car which is not what we ordered.
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Anonymous
Queenstown
8.7 /10 Very good
Reviewed: Monday, March 16, 2026
Car wasn’t clean when we received it and also made a noise when we applied the brake. Other than that it was a modern vehicle and well priced compared to other Queenstown options.
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B.Te Raki
Queenstown
9.3 /10 Excellent
Reviewed: Monday, March 16, 2026
I was very disappointed that the dollar counter staff tried selling me insurance again even after I explained that I had purchased this through easy rent cars. He told me a number of times that I wasn’t actually insured when in fact I was, just not through them. I think that the insurance process is misleading for customers, and most people would just listen to what the staff member was selling and take it. Resulting in a double up of insurance. Not impressed about that process and glad I understand it now for future.
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j.young
Queenstown
7 /10 Good
Reviewed: Monday, March 16, 2026
Got lost when picking the car up and went to the wrong carpark
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P.Clohesy
Queenstown
9.7 /10 Excellent
Reviewed: Monday, March 16, 2026
At dollar great service to drop off. Even took us back to motel.
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Anonymous
Queenstown
9.7 /10 Excellent
Reviewed: Monday, March 16, 2026
Yes. Larger car than expected and 4WD
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Anonymous
Queenstown
9 /10 Excellent
Reviewed: Monday, March 16, 2026
The car was old and back up camera was not working.
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M.Domingo
Queenstown
9.7 /10 Excellent
Reviewed: Monday, March 16, 2026
It was raining for most of the time in Queenstown and couldn’t help but notice that the wiper blades may need to be changed soon as it somehow makes a bit of a smudge on some parts already but nonetheless had a great experience and will be renting again with you guys.
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J.Neville-TeRito
Queenstown
9.7 /10 Excellent
Reviewed: Monday, March 16, 2026
It was slow to get the car as the pick up was busy
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Mike T
Queenstown
9 /10 Excellent
Reviewed: Monday, March 16, 2026
The pick-up and drop-off were very straight forward. The car was upgraded which was a bonus. Can't really fault anything.
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Anonymous
Queenstown
9 /10 Excellent
Reviewed: Monday, March 16, 2026
We received a Hyundai Accent which we think is a downgrade from a Toyota Corolla. That's our only negative from this experience
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N.Phamapun
Queenstown
5.3 /10 Average
Reviewed: Monday, March 16, 2026
จองรถโตโยต้า ได้ฮุนได บอกว่าช่วงนี้คนเที่ยวเยอะหารถไม่ได้ ทั้งๆ ที่จองแพงกว่า สภาพรถเป็นรอยรอบคัน รถที่ได้คิดว่าแย่ที่สุดแล้ว
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S.Martin
Queenstown
8.3 /10 Very good
Reviewed: Monday, March 16, 2026
We did not end up getting a Toyota Carolla. If we had more luggage. We could have struggles
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C.Schuler
Queenstown
10 /10 Excellent
Reviewed: Monday, March 16, 2026
The car computer kept displaying maintenance needed for tyres and maintenance needed for oil and filter. I rang the staff and they reassured me that this was not a problem but as a user it was disconcerting to have this flashing on the dashboard through my whole journey.
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Anonymous
Queenstown
9 /10 Excellent
Reviewed: Monday, March 16, 2026
I am still waiting for my bond to be released. I have found this wait time to be quite long campared to other similar companies I have booked rental cars through. This has been frustrating
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S.Feierabend
Queenstown
8.3 /10 Very good
Reviewed: Monday, March 16, 2026
Could not find Dollar rental counter on arrival and by the time we worked out it was through Thrifty we had to wait over 1/2 hour to be served. Were upgraded to a better vehicle so happy in the end
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Alec Shao
Queenstown
10 /10 Excellent
Reviewed: Monday, March 16, 2026
Dollar is the best
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Dr.Richard
Queenstown
7 /10 Good
Reviewed: Monday, March 16, 2026
Good Value for Money rental ... as well as Service ... Thanks .... will book again. CHEERS ... Richard
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R.Zhao
Queenstown
4.3 /10 Average
Reviewed: Monday, March 16, 2026
Arrived in early morning and meet staff at Thriffy counter. Vehicle was not available at time to pick up, need to wait few hours , and no shuttle service. Finally, staff arranged temperory car and advised that should fit is till afternoon, but it was too small to fit my family and baggages. 8n afternoon, no courtesy call talk to inform us for picking up. Bad experiences. Pick up at late afternoon, but it was not a highlander that not match my initial booking .
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Anonymous
Queenstown
7.7 /10 Good
Reviewed: Monday, March 16, 2026
Excellent while still at Thrifty - so at airport location. Car with 100,000 km so a bit old.
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Anonymous
Queenstown
7.3 /10 Good
Reviewed: Monday, March 16, 2026
Car was great to get around in and we got it at a great price. Only issue was the key did not work. Had to manually use the key and I got charged an extra petrol fee after drop off even though I told the man at the counter I had filled the car until it clicked. Pickup service at the counter was average
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L.Freire Filho
Queenstown
8 /10 Very good
Reviewed: Monday, March 16, 2026
The car that they gave me not correspond to the one that I asked. Hiunday Accent. Smaller than Corolla Yaris. Besides the car was old with severall little scrachs.
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Leonard
Queenstown
8 /10 Very good
Reviewed: Monday, March 16, 2026
Nil
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Anonymous
Queenstown
3.7 /10 Poor
Reviewed: Monday, March 16, 2026
This rental company is a nightmare. Took them more than an hour to pick us up. Dropping off was even worse. Service staff was incompetent and completely overwhelmed.
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S.Hwang
Queenstown
9.7 /10 Excellent
Reviewed: Monday, March 16, 2026
It was very fast check in but to drop off, it was Christmas Day and only 1 person worked. We had to wait more than 20min outside to return the car
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Lauren Fred
Queenstown
10 /10 Excellent
Reviewed: Monday, March 16, 2026
The staff was very polite. The store is shared with Thrifty; the sign outside says Thrifty, but there is a small Dollar sign on the counter which is not very obvious. Be sure to look carefully.
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Boris Robert
Queenstown
6 /10 Average
Reviewed: Monday, March 16, 2026
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Beacher Leigh
Queenstown
10 /10 Excellent
Reviewed: Monday, March 16, 2026
Friendly and patient. Explained things professionally and clearly.
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Elliot Strachey
Queenstown
10 /10 Excellent
Reviewed: Monday, March 16, 2026
Timely airport pickup, fast pick-up and drop-off process.
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Burton Dewar
Queenstown
6 /10 Average
Reviewed: Monday, March 16, 2026
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