A typical car rental experience...too many people disorganized counter. Seems like the business is stuck in the 1960's...and not in a good way.
We paid extra for an automatic convertible car...they gave us a manual one at first and then didn't have a convertible that was automatic...so a waste of money.
Car return was poorly coordinated as well...had us standing in the rain and no place to park the car.
Ultimately this is what you get for finding the cheapest options. Also the industry needs a proper overhaul.
Locating the Sicily By Car desk was easy. The member of staff dealt with us quickly and efficiently. There was no hard sell of insurances although the various excesses and what was and wasn't covered were clearly explained. The car it's self was quite new, but with over 50k km on the clock, had its fair share of small dings and scrapes which were accurately recorded. The car it's-self could have been slightly cleaner, but could in no way be described as dirty.
The return process was simple and straightforward. We added no damage to the car and there was no dispute about this. Overall, I'd have no hesitation in using Sicily By Car again or recommending their service.
accueil expédié, l'hotesse voulait me vendre une assu que j'avait déjà, elle s'énervait; pas de constat de l'auto à la récup, alors que le capot était rayé
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Usually very good but car his time very underpowered for Italy mountains! I booked economy not mini!
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