Vehicle was fine. However, the information for getting the shuttle bus from the airport to the pick up point was sparse and led to a delay. The information about shuttle service to the drop off was not detailed enough.
Routes is rather remote from the airport, apart from the rental center where other vendors are. They are a bare bones operation and the first rental company I've encountered that required my insurance policy number in order to rent the car. Service at the counter was incredibly substandard compared to competitors.
Fortunately, the car was in ok condition and I didn't run into any problems.
A bit upset that we didn't get the car we booked or anything close to it. I needed a car with a secure trunk that locks so that we can store our luggage in there without worrying about someone breaking the window to steal our items.
“great team, they where friendly, i know what i wanted and they did a g”
About Routes:10.0/10
Like: clean fast, car was ready when i pulled in, my check out was fast and nice thx Dislike: nothing they where great
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Customer Service
Great deal but need more information.
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View more >Dislike: nothing they where great