Herts were dispicable

At the end of the hire, I was stunned to find out the collision damage waiver did not cover damage to the windscreen from a stone thrown up by another vehicle. Also an an exorbitant charge for the repair. At least 4 times the real cost of replacement of the windscreen!

The service from the well-known rental company was excellent, with easy pick-up and drop-off procedures. Our order was upgraded to an SUV, which was a brand-new car with only 11 miles when we picked it up. We were the first customers to drive it. We rented the car for 7 days and drove nearly 2,000 kilometers, picking it up in London, heading to Scotland, and then returning it in Edinburgh. Overall, it was a smooth experience.

I don't plan to praise them because my experiences made me realize that the well-known Hertz doesn't have significant advantages over other companies, and sometimes it's even worse than smaller companies.

Pretty good

Counter staff helpful at both ends. Didn’t get the specified car. The guy parking cars at the drop off stole the space I was going into and was obnoxious.