Good price, but rented a car with a broken driver seat adjustment

Brilliant service and fantastic car. Would use again and again - better than on airport rental company experiences.

The car was perfect for meeting our needs, my main issue was the hidden costs. Which we were very angry about. We were advised to pay $12 dollars a day for toll roads as a number of them across Orlando and liable to high cost fines. Over the period we travelled on 2 Toll roads that would have cost us $5 so feeling well ripped off. Advised we did not need. To refuel then when we returned car charged $42 dollars when I asked how much if went and put fuel was toldI would have less then half an hour to get it fuelled and returned or would. Be charged another day’s hire. As I said felt completely ripped off. When we returned the car one family returned to airport to go to one of mainstream car hire providers due to the costs they were to pay the costs not previously mentioned.

Counter times were awful. Very slow moving considering many of your cars are rented around flight schedules. When I got into the car I realize that there was less than half a tank of gas - but couldn't go back due tot already being behind schedule from getting the car. The girl at the counter told me that I had to bring it back filled 7/8 full... So I ended up putting in basically almost a half a tank of gas that I didn't get to use and paid extra for. I brought it to their attention at checkout and nothing was done.

Great job on booking the car. No issues at all with the website.

El carro no era como esperaba! Muy pequeño y sin seguros automáticos! No volvería a alquilar vehículos con ellos así estuvieran súper económicos!

Like: Great price. Pickup from airport was positive - great shuttle staff.