Good car but location and shuttle could be frustrating

Like: got up graded with car ,just made the whole week a much more enjoyable week
Dislike: Im more than happy to recomend your company

Dislike: as our flight landed 12midnight we could not make contact out of hours had to get taxi to city hotel then back to aerodrive

Like: The staff was friendly and the vehicle was clean
Dislike: No gas stations near the shop

Like: Value for money, great to drive, economical.
Dislike: Tolls not included in rental.

Dislike: The process to get the car at Auckland Airport is horrendous. We'd never done it this way before and the service desk for all offsite hire car companies is disorganised and chaotic. One of the two telephones at the service desk goes straight to voicemail and so without a local mobile it's impossible to know how to pick up the car or get to the lot if you've never done it before. We wasted about an hour trying to figure it out. But once we had been picked up by Aerodrive our experience was great from there on.