I believe they are one of the most if not the most under rated car rental agency. The staff were friendly and got us going in no time. We were renting for 50days, they went out if their way to make sure we were happy. Significant $$ savings compared to any other agency(atleast 40% cheaper than their nearest competitor ).
Communication in Chinese was smooth, and there were no extra insurance sales pitches. However, they charged over 90 for tolls, and the handling fee was surprisingly high at over 70, which seems quite excessive. Plus, I have no recollection of driving on any toll roads.
Overall, the service was fine with full Chinese support, just that the response on WeChat was a bit slow. Booked a Japanese car but got an American Ford.
I didn't got the car I have booked for ( Camry ) and the counter staff tell that they will give me the smaller one ( Yaris ),of course I refused, then they offer me another one looks like a truck!!! So Bad. That took me a lot of time for negotiation and tried to solve the problem. Really not recommend this agent.
The condition of the car is generally good. However things like dented car number plate, rim should be fixed before giving to new customer.
About QEEQ:9.0/10
It’s a shame that price drop protector was not activated despite that I’ve only set the low margin %
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Insane savings, highly recommended
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