Great

Lack of Chinese pickup guide. Picking up the car at the counter required a deposit of more than $250, which is more expensive than other companies. Upon actual car pickup, I was notified to pay an additional traffic accident insurance fee, similar to mandatory liability insurance in China. Returning the car was very convenient. The car I received had an issue with the wiper blade. I initially planned to contact the rental company to replace it, but later fixed it manually myself, which took an hour. The main reason was the previously replaced wiper blade was not installed properly. The Dodge Caravan 7-seater, when the rear three seats were folded down, had a large luggage space. After using it for over ten days, I wanted to extend the rental period, but the rental company had no cars available. The rental staff recommended renting from the adjacent Sixt company, where I successfully rented a full-size Chevrolet SUV for a day.

Car was great. Huge and plenty of space for family and all our luggage which included 4 large suitcases. No problems. Enterprise also offered me alternatives and were very helpful.

Very easy to book. I like the options you can pick and secure peace of mind. Have used several times since. Would recommend

Like: Everything
Dislike: Nothing

Like: I was given champagne and I paid for beer!
Dislike: Can't think of anything.

Like: Best rental ever and I rent a lot.