Service du personnel ne nous a pas prévenus de dommages sur la voiture. il ne nous a pas expliqué comment conduire la voiture (c'était une voiture hybride). La voiture n'était pas au bon endroit qu'on nous avait dit et il n'y avait personne à qui demander. Nous avons perdu trop de temps et nous avons été stressés. Je pense que quelqu'un aurait dû nous accompagner pour voir si tout allait bien pour la voiture.
“Beware of europcar car sizes will try and give you a smaller car than you booked”
About Europcar:6.0/10
Try to give me a smaller car than I booked and were only interested in selling me an upgrade. Took nearly an hour of arguing to get a car big enough. Terrible customer service
Dislike: Just small problem with pick up as I didn’t receive my number problem with computer so I waited a long time before realising I needed a number.
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Customer Service
stressant à cause de problèmes imprévus
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