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paid twice for one car!

Reviewed: Thu, Aug 22, 2019
About Budget: 4.7 /10
First I paid for Easyrentcars 460,47 Euro on the 24th of June. And then I paid again, for the same car in the airport when I picked up the car 363,05 USD According to the Rental Voucher the total charges of the Rental Car is 460,47 Euro and the amount due at pick up is 0,00 EURO I want 363,05 USD back. Laszlo Solyom
Luxury SUV | Chevrolet Suburban or similar

Relevant Reviews on Budget Orlando Intl Airport - Budget

A.ALOBAID

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Compact | Toyota Corolla or similar
Reviewed: Sat, Dec 9, 2023
“new car, economy and clean.”
About Budget: 9.0 /10
Thanks to Budget team, the upgraded my booked car from Corola to Camry.
About QEEQ: 10.0 /10
Thanks

K.Moorhouse

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Full Size | Ford Fusion or similar
Reviewed: Mon, Nov 18, 2019
“Budget was OK - Don't know why I was charged additional”
About Budget: 9.7 /10
Credit card charged £130 with no explanation why Car not available on pick up , so was given another, which was OK, just took a while to get the paperwork sorted

R.THACKRAY

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Compact | Ford Focus or similar
Reviewed: Sun, Sep 29, 2019
“Reduce pick up lines and times”
About Budget: 8.3 /10
I would suggest that a separate counter be open for people that have already booked cars online and received the paperwork. (fast track) save the customer time and frustration after long flights. Quing for 40 - 50 mins then a further 20 mins at desk
About QEEQ: 8.0 /10

D.Cook

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Full Size | Chrysler 200 or similar
Reviewed: Sun, Sep 8, 2019
“Excellent website with a unique constant price checker”
About Budget: 8.7 /10
Free upgrade due to the time taken to check out. Dealt with two staff / first was poor and abrupt - the second was a polar opposite!
About QEEQ: 10.0 /10
Price drop worked well and saved an additional £30

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Standard | Volkswagen Jetta or similar
Reviewed: Thu, Aug 22, 2019
“Wrong car, poor air condition, slipping transmission, not all that clean”
About Budget: 5.0 /10
Car had 34,000 miles and was worn, tired and had only mediocre AC in the Florida environment. Transmission did not work well either.
About QEEQ: 8.0 /10
No issues here.

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