We were unaware that MODE was not located at the airport, so we ended up getting a taxi which cost $20 to the location. We hadn’t realised that they were waiting for communication from us so they could come pick us up. I’m not sure if this communication issue was a mode or EasyRentCars issue. Would have been good to know they offer airport pick up before hand. The car was in quite worn shape but for the price it wasn’t bad. One hub cap came off the wheel because they were all held on with zip ties. We also found the car struggled up hills. We didn’t expect much because the price was so cheap though.
The lady that dealt with us when we arrived was excellent though, she was really helpful and kind, so that was the best part of the experience.
About QEEQ:10.0/10
Everything was fine, except for the fact we didn’t know we could be picked up from the airport by MODE.
Overall, I was satisfied, but the ending wasn’t perfect due to a one-sided issue.
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Average experience for a low cost.
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