The service was average, and they didn't clearly explain the car usage instructions.

Was a nice clean car. Got a 2019 KIA Soul which was unexpected but a great little car. Very comfortable had lots of tech and great on fuel. Counter staff were polite and helpful, so was the guy who took me to and inspected the car with me. The price was phenominal. I got full insurance and it worked out to less than $30 a day. I've seen people complain in reviews but I had a great experience. Also I'm more than willing to drive a little further and wait a little bit to get my car for such a great deal. I will definitely use Routes again when I rent a car.

Booking was easy and a great price for the car and the insurance. Will definitely use this platform to book a car rental again.

We waited a long time to get the car, the staff at the counter and on the phone were not very friendly. The car was not very clean, they hosed down the outside while we were waiting, the inside was dusty and dirty. The prices were really good.

It was really easy to book online.

Ridiculously slow service both upon arrival and departure was even worse It took over 45 minutes from the time we dropped off vehicle b4 the shuttle driver arrived to bring us to the airport

Almost new Vehicle (3800 KM) Pick up was easy and fast. Drop off was great too, had to wait a little for the Airport shuttle due to the high volume of people dropping of Vehicles at the same time. Did not create any issues for us since we had plenty of time to catch our flight home.

Great Booking Platform, Price protection safe us money, nice IOS App, will use this platform again.