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00308 491 0209
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+1-8007618913
Live chat Email us Service Code: 1205935336
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1205935336
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Dissapointing, unethical and unprofessional - 1st time renting with Yesaway and not good !

Reviewed: Mon, Sep 2, 2019
About YESAWAY: 6.3 /10
The car looked and presented well - however, there was an issue with the gears and it had difficulty accelerating which was dangerous when overtaking. As we did a lot of travelling this became very frustrating. If the car had been checked before delivery it would most definitely have been noticeable. The most frustrating and in my view unprofessional matter was the deposit. It was not returned to me upon return of the car in same condition as confirmed by staff. They then told me i had to wait 1-2 months for the deposit to be returned. I rented many times with Eurocar, Avis and Hertz and every time my deposit is returned immediately. Usually they simply zero out the original charge held as a deposit not an acutal charge to the car, similar as hotels do when you check in. However, the deposit has been charged directly to my Citibank card and i am not paying interest on that and as of today my deposit has not been returned. I am more than angry about this as it was not mentioned either when making the booking or when the deposit was taken at the counter. Can someone please explain this unethical practice & also please confirm my deposit is returned immediately - this is not acceptable.
About QEEQ: 8.0 /10
Compact | Nissan Almera Guaranteed model

Relevant Reviews on YESAWAY Phuket Airport

Hannah Laurie

View more >
Reviewed: Fri, Jul 5, 2019
About YESAWAY: 8.0 /10
The service at noon was excellent.
About QEEQ: 10.0 /10

Frances Browning

View more >
Reviewed: Tue, Sep 11, 2018
“Phuket”
About YESAWAY: 10.0 /10
Very satisfied with the service attitude, commendable.
About QEEQ: 10.0 /10

Bruce Hood

View more >
Reviewed: Sat, Sep 1, 2018
About YESAWAY: 10.0 /10
The staff was very friendly, and both pickup and return were quick. Great service!
About QEEQ: 10.0 /10

Jodie Vaughan

View more >
Reviewed: Fri, Feb 1, 2019
“Tour Around the Island”
About YESAWAY: 6.0 /10
Average

J.Chapman

View more >
Large SUV | Toyota Fortuner 7 Seats or similar
Reviewed: Tue, Mar 24, 2020
“Easy rental”
About YESAWAY: 9.7 /10
The staff was very helpful and even helped to check the car for scratches and dents. Very proactive, very friendly.
About QEEQ: 10.0 /10
Easy enough

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