Discount car rental gave us the incorrect information as to where to get their pick up shuttle.
Once we got to their counter the wait time was very long even though I was the first in line. Counter employees never acknowledged me and were busy doing other tasks (on the phone ).
Car had lots of pre-existng damages.
“The car was cheap and very good, but the process was horrible.”
About Discount Car & Truck Rentals:7.0/10
The car actually exceeded my expectations! Great car.
It was however stressful to pick it up, and it took way longer than expected. Dropping off the car was a nightmare, as the parking lot was full and blocked the entrance.
I rented a Hyundai Grand Santa Fe or equal. When I came there they wanted to give me a Jeep Renegade (which is absolutely not equal). Aside of it was standing a Hyundai Grand Santa Fe, so I said: 'I rented that one want to have that one'. The lady said, that is another type of Hyundai Grand Santa Fe (which was not true) so you need to pay extra. I paid extra and took it. But in fact I paid double for a car I already hired. You cannot trust Discount
Like: Great car, fast service Dislike: The shuttle driver at the return was going to leave even for his route even though he saw us. I had to convince him that I was ready to go (inspection done and all). Too bad that one person with lack of customer service was the last thing I remembered from this car rental.
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View more >Dislike: The shuttle driver at the return was going to leave even for his route even though he saw us. I had to convince him that I was ready to go (inspection done and all). Too bad that one person with lack of customer service was the last thing I remembered from this car rental.