From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2368363029
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2368363029
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Not a disaster but very frustrating rental

Reviewed: Wed, Sep 11, 2019
About ACE: 6.7 /10
Personnel are nice but check-in process is confused and chaotic. Personnel are nice but do not explain the difficulty of getting and returning a vehicle given the underground parking and storage. The vehicle itself was not well maintained. The "change oil soon" light was on when we first got it. The windshield wiper liquid was empty. The low tire pressure indicator was on within a few miles of leaving the location. The return attendant knew that this was a false alarm when I returned the car. I wasted $10 putting air in one tire every time the indicator came on. All in all this location needs some intense training.
About QEEQ: 10.0 /10
Economy | Toyota Yaris 2 Doors or similar

Relevant Reviews on ACE in Canada

Bob Pearson

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Economy | Kia Rio or similar
Reviewed: Thu, Sep 26, 2024
“Terrible!”
About ACE: 6.0 /10
Hidden charges (out of province fee of $50 per day / rental car insurance fee of $10 per day) plus others more than doubled the initial hire fee. Terrible & deceitful tactics designed to gauge the customer without any other option really of changing to another provider. NEVER USE AGAIN!
About QEEQ: 8.0 /10
Additional charges need to be more clearly stated at the time of booking.

c.stone

View more >
Economy | Kia Rio or similar
Reviewed: Wed, Sep 25, 2024
“Great”
About ACE: 10.0 /10
Would use again
About QEEQ: 10.0 /10
Great price

W.Ronald

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Economy | Hyundai Accent 2 Doors or similar
Reviewed: Sun, Sep 8, 2019
“Don't use easyrentcars.”
About ACE: 2.0 /10
Don't rent from Easter re gal in Vancouver BC. First of all I thought I was renting from Ace. We used Ace in Europe and we were delighted. How this time it turned out not to be Ace but a sub company. My rental for 5 days was to be $144.00. I was not informed that the discount car rental sub company would not accept my personal car insurances. Discount wanted $50 per day for their insurance. The clerk told me this was BC policy. I called Hertz and got a rental no problem and they accepted my insurance.

V.Vendivil

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Medium SUV | Toyota RAV4 or similar
Reviewed: Mon, Sep 2, 2019
“Good but could be better”
About ACE: 7.0 /10
The car was not ready for pick up and there was an existing stone chip on the wind shield which is scary coz it might break on me specially on the way to a high altitude location at lake louise. However, the counter staff upon drop off was very nice and quick... It was not ACE though its Discount Cars...
About QEEQ: 10.0 /10
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View more >
Small SUV | Jeep Wrangler 2 Doors or similar
Reviewed: Sun, Jul 21, 2019
“The rental experience was good but it was really expensive with the -24yo taxes.”
About ACE: 9.7 /10
Car exceeded our expectations.
About QEEQ: 8.0 /10

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