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Live chat Email us Service Code: 8521350137
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8521350137
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Disappointing. I have raised a complaint about Europacar.

Reviewed: Tue, Sep 17, 2019
About Europcar: 6.3 /10
Disappointing. I have raised a complaint about Europacar. I arrived an hour early to pick up car and was told it was not back yet nor cleaned you have to wait. I was told that they have a small fleet of cars at the moment. I did not have much confidence at all in what I was being told. At 623 I got another Car (as nothing else in same class and was offfered a volvo or mercedes at increase costs) but still no sign of mine. So there seemed little possibility it would be back on time so why risk fighting Auckland traffic.
Medium SUV | Suzuki Vitara or similar

Relevant Reviews on Europcar Auckland Airport

lvca

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Medium SUV | Toyota Highlander or similar
Reviewed: Thu, Jan 9, 2020
“Check-In in Auckland was a total disaster, but the car was good”
About Europcar: 7.7 /10
The chek-in was a total disaster, about an hour with nobody in front of us. They said the problem was all on Easy Rental that messed up everything.
About QEEQ: 8.0 /10

R.Buckthought

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Medium SUV | Suzuki Vitara or similar
Reviewed: Sun, Jan 5, 2020
“Won’t use europcar again”
About Europcar: 8.7 /10
We arrived to find the car we had booked wasn’t available They offered us an “upgrade” to a compact car or the 8 seat people mover we ended up with When asked about the car we booked we were told it wasn’t available and the only cars available were the compact and a couple of people movers. We ended up taking the people mover as we had two small girls with us The booster seats that I had emailed to confirm that they would be installed had to still be installed before we could go to the car It was a stressful start to our holiday and some people in line wouldn’t have been getting a car at all

Y.Ho

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Small SUV | Suzuki S-cross or similar
Reviewed: Mon, Dec 30, 2019
“Excellence”
About Europcar: 10.0 /10
The car was expected my expectation in a positive way as I was upgraded to a larger SUV which is nice and spacious. It took awhile to queue to pick up the car. I think it could do it better with more staffs.
About QEEQ: 10.0 /10
It was a good experience overall.
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I.Duley

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Economy | Holden Barina or similar
Reviewed: Thu, Sep 5, 2019
“We had to queue up at the Europcar reception for over 60 mins with 3 tired kids.”
About Europcar: 7.7 /10
Waited too long to get the car and staff were not very helpful.
About QEEQ: 10.0 /10
EasyRentCars was easy to book

N.Jones

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Medium SUV | Toyota Highlander or similar
Reviewed: Thu, Feb 7, 2019
“Very happy and will book again soon with Easy Rent Cars and Europcar.”
About Europcar: 9.7 /10
The car was just what we required.Great to drive and very clean and tidy.
About QEEQ: 8.0 /10

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Besides credit cards and debit cards, now you can pay for online car hire with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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