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+351-304500663
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+55-6140426960
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+33-970019487
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+972-23752163
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+49 6107 6353100
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00308 491 0209
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+1-8007618913
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Won’t use europcar again

Reviewed: Sun, Jan 5, 2020
About Europcar: 8.7 /10
We arrived to find the car we had booked wasn’t available They offered us an “upgrade” to a compact car or the 8 seat people mover we ended up with When asked about the car we booked we were told it wasn’t available and the only cars available were the compact and a couple of people movers. We ended up taking the people mover as we had two small girls with us The booster seats that I had emailed to confirm that they would be installed had to still be installed before we could go to the car It was a stressful start to our holiday and some people in line wouldn’t have been getting a car at all
Suzuki Vitara image
Europcar
Auckland Airport(AKL)
Auckland
New Zealand
Medium SUV | Suzuki Vitara or similar

Relevant Reviews on Europcar AUCKLAND INTERNATIONAL AIRPORT

Myron Hewlett

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Europcar
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Sat, Mar 11, 2017
About Europcar: 2.0 /10
Poor service, waited a long time, constant upselling, the car had only 3/4 tank of gas. Ordered a booster seat but got a child seat instead, with no refund.

Timothy Ross

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Small SUV | Nissan X-Trail or similar
Europcar
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Mon, Dec 26, 2022
About Europcar: 8.0 /10
Car and booking process was fine; counter staff was amongst the least helpful of any retail employee I have encountered in the last 12 months anywhere
About QEEQ: 10.0 /10

P.Fielding

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Economy | Holden Barina or similar
Europcar
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Fri, Oct 14, 2022
“All good in the end.”
About Europcar: 8.0 /10
Some confusion as to where to pick up the car from, Domestic or International. Took a long time to get processed. Instructions to go to car pick up point were confusing but finally worked it out.
About QEEQ: 10.0 /10
Easy to use.

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Medium SUV | Mitsubishi ASX or similar
Europcar
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Wed, May 20, 2020
“I am Happy !”
About Europcar: 8.0 /10
worked good !
About QEEQ: 8.0 /10
No problems !

T.Storer

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Full Size Van | KIA Carnival or similar
Europcar
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Thu, Jan 16, 2020
About Europcar: 9.3 /10
The car was fantastic. The staff at check were good but there were not enough of them. There was a high volume of people picking up cars on arrival with only 2 staff on the counter. Wait time of almost 1 hour and 30 mins was not ideal after long flights and 2 young children.
About QEEQ: 10.0 /10
Great service! Look forward to using you again in the future!

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From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2822687111
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