The pickup and dropoff of Ace was terrible. But all the rest was good

Overall, it was okay, but the toll management fee of over ten AUD every time passing a toll road felt a bit excessive.

Good

Brilliant staff on pick up, no upselling. When we returned the car, the car was checked and we was told everything was ok. We unloaded the car and was waiting for a taxi to go to Sydney when the guy who had checked our car come up and said someone in the office had said we had been SMOKING in the car. No 1 how would someone in the office know anything with out leaving the office? No 2 We don't smoke nor have we ever smoked. No 3 when I challenged the guy he said it must of been the people who had rented the car before us!. No 4 As non smokers we would have noticed No 5 Is it a scam? Mmmm

Great company, easy to use app and website. Great helpful staff.

You need to disclose insurance is not included, i found it very sneaky that you wait until I picked up the car to over charge me for insurance which was more expensive that the car rental. I would have booked with others who would have worked out cheaper!!

Free shuttle service to and from Sydney Airport was the best! Really made our trip that little bit easier and one less thing to stress about