Car smelled like weed, windshield wipes need replacement, car was dirty inside and out, brakes where bad, car made very loud noise when you turn, and charged extra $10 a day for toll road...WE NEVER SEEN ANY TOLL ROADS AND WE DROVE FROM PALMDALE ALL OVER LA, BEACHES, HOLLYWOOD, BEVERLY HILLS...WASTE OF MONEY !!
“The guy at the counter during pick up was rude. The car was filthy upon pick up.8”
About Allstates:2.0/10
The guy at the counter was terribly rude. We spent over an hour checking in. When we finally got the car is was filthy out side and trash and crumbs inside. The over all experience was terrible and the worse part of our trip.
The rental booking stated there was a shuttle from the airport. I was unable to find a shuttle so I took a taxi thinking it was close. I was tired from travel and was just ready to get the car. $36 later I was at the rental location. The car was disgusting And had not been cleaned. There was a receipt for Chinese food in the backseat. The Camry had a lot of body damage also. I told the rep that the car was not acceptable and asked for another car. She offered me a Mustang that looked like it had been sideswiped. The whole experience was a nightmare and cost me 2 hours and $50. I have never had such a bad experience with a rental car.
Car was not the one I reserved car was dirty engine light pn with gas cap missing
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Customer Service
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