FOX car rental failed miserably

C.GAGNON

United States

Reviewed: Thu, Oct 10, 2019

About FOX RENT A CAR: 5.7 /10

Their customer service and emergency road service was terrible. It took more than 4 hours for customer service to return my call and once they did, they disconnected me when transferring me to emergency road service which is automated. I’d already called them and it took 2 hours for a return call which had I been stranded could have proved dangerous and possibly fatal. Then it was almost 2 more hours before they gave me a new car. Additionally, I’d made an error on the drop-off time of the vehicle. I’d indicated 4:00 am instead of 4:00 pm on the same day. Myoverall cost skyrocketed to 376.00 US $ rather than the CDN rate! Overall, I’m am extremely dissatisfied

Compact SUV | Kia Sportage or similar

8-day rental

Relevant Reviews on FOX RENT A CAR Tampa Airport

V.Gore

United States

7-day rental

Full Size | Chevrolet Impala or similar

Reviewed: Tue, Oct 22, 2019

“Good except for the smaller car”

About FOX RENT A CAR: 8.7 /10

I booked a full sized car Chevy Impala or simular. I got aToyota Corolla which is a mid size car

About QEEQ: 8.0 /10

E.Charles

United States

3-day rental

Full Size | Chevrolet Impala or similar

Reviewed: Wed, Oct 2, 2019

About FOX RENT A CAR: 8.3 /10

Very accommodating. Exterior of car had major paint chips. And had 43,000 miles.

About QEEQ: 8.0 /10

Good value

Ken

United States

4-day rental

Compact SUV | Kia Sportage or similar

Reviewed: Sun, Sep 29, 2019

About FOX RENT A CAR: 10.0 /10

Tried to book straight with Fox price was higher.

About QEEQ: 10.0 /10

The price was lower than using Fox's site.

Steve Brunner

United States

8-day rental

Full Size | Chevrolet Impala or similar

Reviewed: Thu, Apr 25, 2019

“frustrated with Fox car rental”

About FOX RENT A CAR: 8.0 /10

We loved the car... it was a Dodge charger. The time spent at the Fox counter for check-in was ridiculous. When we got there there was a long line, and only 2 agents helping. Finally a 3rd agent came which helped a little bit. It still took over one hour to get checked out which is frustrating and inexcusable. We came in late on a Saturday evening, so were anxious to get to our condo in St. Pete's beach. The wait at the counter was very annoying.

About QEEQ: 10.0 /10

J.Green

United States

7-day rental

Intermediate | Toyota Corolla or similar

Reviewed: Wed, Apr 17, 2019

About FOX RENT A CAR: 8.7 /10

I had to wait over a hour. There were only 2 people working on a Saturday evening

About QEEQ: 10.0 /10

FOX car rental failed miserably

Relevant Reviews on FOX RENT A CAR Tampa Airport

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