I have been to Orlando 5 time in last 15 years and this is the worst car I have had ever
C.Vize
United States
Reviewed: Thu, Oct 24, 2019
About FOX RENT A CAR:6.0/10
Counter staff where great
Car wasn’t ready
Waited 2 hours after a 9 hour flight not ideal
Car was filthy
Car wasn’t in good condition
Car broke down ruining last 2 days of holiday
Car had poor brakes
Car was very noisy when opening rear doors
Price of car appeared to go up by £200
“Average rental, don't get robbed by getting unnecessary add-ons.”
About FOX RENT A CAR:6.7/10
Check in was slow, and the gentleman at the desk was pushing unnecessary items on us. Such as additional insurance, and till pass that wasn't necessary. When we declined, he continued to try and sell us what wasn't needed. He came up with ridiculous reasons as to why we would need it. We still declined, and didn't need it. Wasn't able to use credit card without chip. Why? That's very ridiculous! Tha van had a low tire, as we began to drive away. Continued to get low as we drove, even after putting air in it.
The wait for puck up by shuttle was long and had to wait twice cause not enough room. The line to pick up was extremely long and took forever but for the price its expected.
About QEEQ:10.0/10
Awesome, easy to use, great customer service, felt like I was being taken care of. Would use and recommend over and over again.
Waited over an hour for pick up at Orlando international. Had to call and ask if they were coming as it was advertised they pick up every 10 minutes. Many people standing and waiting. Long line up at counter, felt like they needed more staff. Car was perfect for what we needed
We got an older Toyota Sienna instead of a Dodge Caravan. No power doors or key fob. Not in the best shape.
About QEEQ:10.0/10
Love using your company. Great prices.
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I have been to Orlando 5 time in last 15 years and this is the worst car I have had ever
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