They need more help,at the counter. No one should have to wait 60 minutes. The counter help was slow and we were paid in full. Not sure if I would use them again
It would be helpful if you would help us make an informed decision about whether or not to do the prepaid gas versus just filling it up. are Philip was only $17, because it was a hybrid. Had I paid for the pre-fill it would have been way more.
There was no line at the car rental and about 4 people on staff so we were helped right away. They tried to up-sell us on about 5 different things. One of which is insurance and they tell you that if you don't go with their insurance and the car ends up in the shop they will charge you the daily rent fee for as long as they can't rent the car. Maybe this is typical but I have never had a company tell me that so I would probably look around for a different company the next time that doesn't have this policy. The car itself had been cleaned but hadn't been given as much care as we are used to with rentals.
This was the best price for our needs. When we looked for the rental place, we finally found a bus outside that drove us to the rental area. This took at least 20 minutes even though the driver probably never used his brakes.
When we checked out, the lady bombarded us with "Extras". Did we want toll protection, gas plan, etc. We did pay extra for the gas because we knew we would buy gas but had no idea what it would cost & we could bring it back empty. Gas was not that high so we should have skipped this & bought gas. The toll price was high but we set our Garmin to avoid toll roads so this was a savings.
We do not rent often so overall this was a fair price, just be ready to make lots of decisions after you land, before you eat or mostly anything else.
Also, you are supposed to inspect the vehicle & sign a form stating what defects it has. They had just washed this one so it was still wet. We had to inspect it in a garage with minimal light so the wet vehicle hid many things if we had not been looking closely. We took pictures of everything we found & marked their paper.
We were not charged anything extra so all worked out well.
About QEEQ:8.0/10
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