Convenient shuttle service, just a 3-minute ride to the store with hardly any waiting time. They upgraded us for free to a Nissan X-Trail with only 80,000 km. They don't proactively provide a phone holder, but if you ask, they offer it for free and let you choose your preferred one.

There was an African-American female staff member who had a terrible attitude, like we owed her money. Half an hour after picking up the car, we were informed of several complaints against us. We were asked to return the car to the rental office, and our order was forcibly canceled without a refund. When we requested details and evidence of the complaints, we were told that the complaints were only received over the phone with no specific details provided. Isn't this just a scam targeting Chinese people?

Wait time

Excellent friendly and helpful staff

Ran very smoothly

車はきれいに清掃されていました。借りる時に、交通ルールのペーパーテストがありました。テストの解答を間違えたので、再テストを受け、全問正解した後、やっと車を貸していただけました。 安心して借りる事ができます。

メールでの質問に、すぐに回答がありました。