Great Rentals really does provide Great Rentals

Convenient pickup, friendly service, thoughtful guidance. Will rent from you again next time.

great service,pick up was on time and drop off was smooth even though it was very early in the morning

tried to change a booking but it got a bit complicated,so we just cancelled and rebooked

The car was what suitable for my needs Staff were friendly

Seemed to be best deal

The Vehicle was late model and way better than expected for the price. I have already told friends and business colleagues about how good the services etc was

As before great to deal with

Great Rentals is totally run by chinese people, who in large only speak in chinese, our pick up driver had very little understanding of english and this made it very difficult when explaining we were on a tight schedule and needed to be taken to our car rental straight away, I had called the office the day before to explain that we had to be in the cbd for an appointment within an hour of arriving. The only language spoken in the office was chinese and maybe one or two staff had adequate english to deal with queries, so to sum up. Great price and car was as ordered, adequate pick up and drop off at airport but needs to be faster and drivers needs to speak english, office staff need to be better trained in customer service and only speak english when customer are present, this would be my reason for not booking again.