I spent almost 2 hours at the pick up store. The process to get a car form Routes is so so lengthy and paper based and tiring that in that same time I could file my papers and start running for the Premier of Ontario. I mean its just crazy long process - location is short staffed as well. I still gave 4 star rating just because the person at the counter was courteous though also already frustrated with that kind of paperwork. I could actually see their coffee cup filled and cold - their management has to do something about this crappy situation. There were abt 6 people ahead of me in the queue and still I spent abt 2 hours picking the car.
I got upgraded to brand new Wrangler Jeep that only 16 miles odometer.
The problem was this car had 3600 cc engine and fuel wasteful.
The stability and comfortable also less compare with Nissan Rogue.
We got car with almost empty tank might be because of car just sent out from dealer.
The price is good and Routes didn't push me to buy additional insurence and else.
About QEEQ:10.0/10
Easyrent is good in price and user friendly booking experience.
Like: I liked all the process Dislike: Well the bad thing was that I lost my wallet and the last time I used it was when I had to show Drivers licience and my insurance card. I thought I must have left it on the counter but when I returned from vacation the people working at the counter said there was nothing there.
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View more >Dislike: Well the bad thing was that I lost my wallet and the last time I used it was when I had to show Drivers licience and my insurance card. I thought I must have left it on the counter but when I returned from vacation the people working at the counter said there was nothing there.