The car body had various repairs from the start, and it took a lot of time to take photos when picking up the car just in case. Unfortunately, when returning the car, new scratches were found, likely caused the day before returning. The damage inspector quickly identified it, as if they knew beforehand.

Very satisfied, everything went smoothly. We had an accident where someone else hit us, but since we were rushing to catch a flight, we didn't handle it and just left. They handled the car return without any questions. Love it! From now on, I will always buy full insurance and recommend everyone to get full coverage as well. Driving in unfamiliar places can be risky.

When picking up and returning the car, it was the same Thai woman, a plump lady who spoke Chinese. Her attitude was extremely unpleasant, made me want to slap her. Everything else was fine.

Overall service was great. I left in a hurry and forgot my driver's license in the car. The customer service contacted me and mailed it back. It should arrive in a few days.

Don't know what the difference is between yesaway and Easyrent??!! I rented another car for infinitely less hassle, infinitely less (x10) bureaucracy, much smaller lien on my card and able to use any card debit or credit, let alone a card with my name on it. Staff less like government functionaries etc. You and Avis et al have got the slots in the terminal tied up and good for you, but it sure limits competion, bad for me. Off course now know that there are alternatives to you and ...... on my future regular visits to Phuket.

Don't know what the difference is between yesaway and Easyrent??!! I rented another car for infinitely less hassle, infinitely less (x10) bureaucracy, much smaller lien on my card and able to use any card debit or credit, let alone a card with my name on it. Staff less like government functionaries etc. You and Avis et al have got the slots in the terminal tied up and good for you, but it sure limits competion, bad for me. Off course now know that there are alternatives to you and ...... on my future regular visits to Phuket.