Like: I like the car’s condition, and how it was so easy to find the location of the car service Dislike: Finding the drop off location was a bit of a hassle. We ended up dropping the car at another Eurpcar’s location, however within the same area
Good vale & a female staff was picked phone and she is a very patient to answer my questions, and helped us to fine the right petrol number to fill the car that we rented. Thanks to her.
About QEEQ:10.0/10
Only one things I need to ensure that i am waiting 500 AU$ to return $500 deposit for car rental to me as soon as possible. Thanks
“Poor communication, unfriendly and inconsiderate staff”
About Europcar:9.0/10
Poor communication to customer
I requested for a Mercedes Benz and on nowhere on my booking confirmation that it states clearly that I must have a credit card. I was denied the car of my choice as I don’t have a credit card. They did not accept my debit card. The manager at Europ car classified your website as “dodgy website”.
There was no mention of a specific amount of deposit, I was asked to pay $500 before they can release a car of my choice even though I’ve been denied my preferred car- Mercedes’
I was given a car called GM, which took more time for me to understand it’s logistics and I have a child with me
I rate this the worst travel ever
Good as always. Clean and reliable and flexible service.
About QEEQ:10.0/10
Much cheaper than other websites so we were skeptical at first but it worked out well and Europcar provided the car with no issues.
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Great car & service
Dislike: Finding the drop off location was a bit of a hassle. We ended up dropping the car at another Eurpcar’s location, however within the same area
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