First the car given was not the Focus that I ordered, nor in same class. A lower class Honda Jazz. Second it had more than a few scratches etc, making the car inspection pointless, but even more crucial. Third, the overall condition was quite poor, and not washed. The car air-conditioning, right wing mirror were not working too.
Extremely dissatisfied, severe mistreatment of customers. They claimed our car was too dirty to tolerate. If they say it's intolerable, does that make it so? We still had time before return, and we were willing to take the car for a wash, but they said once the car entered their store, it wouldn't be allowed out. We still had over an hour before the return time, but they wouldn't let us leave. The cleanliness standard was entirely up to them. I didn't think it was dirty, just had some sand and mud inside from our trip to the Scottish Highlands. Isn't that normal? They delayed our time to catch the flight, insisting we pay a £100 cleaning fee. I just want to ask, does cleaning need to cost £100? I will never choose this company again, very dissatisfied. Goodbye!
“I was told I was paying a deposit and then later informed it was a payment and I would not be refund”
About Easirent:7.3/10
Car was great. Customer service both on the phone and in person apparently flat out lied to me about deposits and insurance. I am currently trying to access my money and have heard nothing
“Booked hire car, £28 for 5 days..... Too good to be true!! Add another £194 on pick up!!! Appalling”
About Easirent:6.0/10
Absolutely joke. Will not be using this company again and do not recommend if at all!!!!!
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Great staff let down by the car.
Relevant Reviews on Easirent in United Kingdom
Wallis O'Casey
-
-
-
-
View more >A very angry and disappointed
-
-
-
-
View more >K.Brown
-
-
-
-
View more >C.Barnes
-
-
-
-
View more >A.McBride
-
-
-
-
View more >