We were hoping for a hatchback but ended up with a saloon. Luckily the boxed bicycle would just fit in. Having the bike caused problems at the airport pickup as the car couldn’t take the two of us as well as the bike. One of us had to wait for another vehicle. We did say we had a bike when we phoned to ask to be collected! Other than this small hitch, the whole process of getting the car was quick and straight forward. The staff were extremely pleasant.
About QEEQ:10.0/10
It was extremely easy and quick to book a car on Easyrentcars.
“Nearly miss my flight as no staff at the depot during drop off. But it was cheap enough to try again”
About EZU:8.0/10
The pick up is a bit further from the airport but it is okay as they come to pick us up in a shuttle. Approximately 7-8 minutes drive from the airport. Some issues with drop off as no staff at the depot so had to wait for about 30 minutes. I rang them and was told that they are dropping off a customer to the airport. If it wasn't for the flight delay, I would have missed my flight.
The car rental experience was great and great customer service. I forgot my phone and they kept my phone with them. Great Services 10/10.**********. Cheers
“The Customer service chat was not very good. In fact was really bad.”
About EZU:10.0/10
I got what I booked for. Just to mention the insurance I paid is 3rd party so if something happens like example a small scratch you will need to pay the car rental and then claim to the insurance company dont want to imagine how long that process will take.
About QEEQ:8.0/10
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