Really great experience. I will book with them again next trip!
T.Tai Fong
Japan
Reviewed: Sat, Dec 21, 2019
About samurai:10.0/10
Samurai Car Rental indeed live to the expectation. Great service,and hassle free. Their return process doesn't require you to return in full tank,which really a big advantage. New car as well,so you can be assured of the car condition is tip top.
About QEEQ:10.0/10
Book early with Eastrentcars.com. i saved alot of money this time.
“It was okay and turned out fine. Ut it wasnt easy”
About samurai:7.7/10
We had to change car because the one rhey gave us was not good (the seats behind had small backs and no head rest. We had to argue a little with the owner in order to change vehicule.
“Too much hassle
Not professional service
Need to improve the service which make customer happy”
About samurai:4.7/10
Lack of English communication
Hard time to communicate on arrival through telephone because most tourist wouldn't have a sim card to call
Should be able to pick up car directly from airport
“Cheap, Cheerful, Fuel Saving, not in terminal though”
About samurai:7.7/10
all ok
About QEEQ:10.0/10
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Customer Service
Really great experience. I will book with them again next trip!
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