Una experiencia eficiente y positiva.

I rented a Grand Cherokee but was given a small, broken car. It was especially small and broken. When I complained, the company shamelessly said this was a comparable car, unless I wanted to pay extra for an upgrade. I don't know if Americans are blind or pretending to be. I felt they discriminated against me because of my Asian face. Besides charging me $47 in tax, they also charged an additional $247 for reasons I still don't understand. I rented the car for five days, picked it up around 9 PM and returned it at 6 AM. The rental cost over $3400, and the company charged an additional $47 plus $247. A car with a maximum engine capacity of 2.0 liters can't be considered comparable to a Grand Cherokee!

Fast service

Bueno

Bueno

The car was very dirty - not happy with its condition! We arrived at LAX late at night and the inside of the windscreen was filthy which made driving very dangerous. Reported it to the staff at pick up and drop off but no one seemed to care.

Like: Hertz upgraded my vehicle and the Hertz staff were REALLY VERY NICE.
Dislike: EasyRentCars gave me a great price but then I realized that was because it was NOT an airport location, but at a downtown location near the conference center. I had to Uber over there to to get the car (for about $25) and pay a $24 fee to return at the airport. While I still saved some money, it was not much and I would likely have opted for an airport location option if it had been made more obvious.