Waited a long time to pick up the car

They refused to rent because we didn't have the original driver's license. The queue was long, and they just wanted to get rid of us without offering any constructive suggestions.

Just okay, they aggressively pushed insurance.

I came here feeling anxious, but the work efficiency was great. Later, I realized that the salesperson was the staff behind the counter. Therefore, having a conversation and being able to see the other person's computer screen to confirm information is very important because it’s easy to accidentally incur extra charges.

カウンター女性スタッフは　丁寧で　英語が理解できない部分はパソコンで日本語に訳してくださり　とてもスムーズにレンタルできました。

返却時夜中の３時と言うこともあったと思いますが　スッタフが誰もいなかったため　３０分ぐらいうおうさおうしました。