Paid an extra NZD 10 per day to upgrade to the Mitsubishi Eclipse Cross 4WD, but later realized the upgrade wasn’t necessary as the roads were easy to drive on. Personally, I also really like the design of the Corolla Hatchback in the South Island, and I will definitely try the Corolla next time.
When I reserved a rental car, I also signed up for full coverage insurance. However, I did not understand when I was told that if there was an accident and damage, I would have to pay 5900 NZD first and claim the damage amount separately from the insurance company. If you signed up for insurance at the same time as reserving a rental car on the reservation site, it would be normal for the rental car company and the insurance company to handle each other's insurance processing so that there is no cost to the customer. Also, I was told that if I signed up for insurance directly with ACE Rental Cars at the pick-up counter, I would not have to pay any costs even if an accident occurs, but I ended up signing up for double insurance.
About QEEQ:8.0/10
When I reserved a rental car, I also signed up for full coverage insurance. However, I did not understand when I was told that if there was an accident and damage, I would have to pay 5900 NZD first and claim the damage amount separately from the insurance company. If you signed up for insurance at the same time as reserving a rental car on the reservation site, it would be normal for the rental car company and the insurance company to handle each other's insurance processing so that there is no cost to the customer. Also, I was told that if I signed up for insurance directly with ACE Rental Cars at the pick-up counter, I would not have to pay any costs even if an accident occurs, but I ended up signing up for double insurance.
“Amazing Exceeded all Expecttions - can't wait to use again!”
About ACE Rental Cars:10.0/10
Exceeded expectations! they were so great to deal with from when the shuttle picked us up, to signing paperwork and offering the pre-paid fuel. We even upgraded to a Hydbrid car and all was very reasonablly priced
When I arrived at the airport, no one answered the phone at ACE, but thankfully I saw an ACE shuttle and took it directly to their site. Otherwise, it would have been a bit of a hassle.
Great service and great car - no issues at all.
At drop off location, they even used their shuttle bus to drop me somewhere other than the airport (not a big detour though) - nice touch.
About QEEQ:8.0/10
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