They added a glass insurance and roadside assistance without my consent, claiming they were necessary. They also pre-charged for fuel, and I haven't received my refund yet despite returning the car with a full tank.

It was extremely slow. There were only two people ahead of us, but it took about an hour and a half from the start of the queue to getting our car keys.

There was no queue when picking up the car and the paperwork didn't take long. The staff assisting us was polite. The company might include some insurance in the contract by default, so if you sign without looking carefully, you may end up paying more when returning the car.

In Málaga, Spain, Budget and Avis are located together. After collecting our luggage, we followed the signs directly to the rental area. There were noticeably fewer staff at Budget compared to Goladcar next door. The service staff's English was just enough for communication. We added full insurance, which is very necessary. However, the TOMTOM GPS device was not very good. The guy at the parking lot when returning the car was also very friendly.

Aunque el tipo de vehículo es referencial, si es una SUV, no deben cambiarla por un automóvil.