YESAWAY Phuket Airport Review: Pickup/Drop-off Acceptable, Cleanliness Acceptable, Customer Service V......

C.BOND

Thailand

Reviewed: Thu, Feb 13, 2020

About YESAWAY: 6.3 /10

we got a car with smell smoke so strong. The staff informed us if we return with smell then they will charge us 5000 THB but why didn’t staff check the car before hand to the customer. Pick up car process also took long tike compare to another company.

About QEEQ: 10.0 /10

Always a good deal.

Compact | Toyota Vios Guaranteed model

1 days rental

Relevant Reviews on YESAWAY Phuket Airport

Bertram Nahum

Thailand

1 days rental

Reviewed: Tue, Jun 18, 2019

About YESAWAY: 10.0 /10

The reception was very warm and courteous.

Ives Cooper

Thailand

1 days rental

Reviewed: Fri, Aug 4, 2023

About YESAWAY: 10.0 /10

The service personnel were very satisfactory, they answered calls promptly, and followed up on accidents in a timely manner. The car had been cleaned and was very tidy, but it was old with some scratches and dents. The left front bumper was slightly detached initially, and since we had an accident ourselves, the previous damage was attributed to us.

About QEEQ: 10.0 /10

Harriet Finn

Thailand

1 days rental

Reviewed: Wed, May 17, 2017

About YESAWAY: 2.0 /10

We arrived at the domestic terminal and saw a lot of car rental companies outside, but no Yeaway, haha. We had to walk a big circle to the international terminal. In the end, we spent a lot of time because we didn't have an international credit card, so we had to cancel the car and rent from another company nearby at a similar price, which didn't require an international credit card and took a deposit of 3000 Thai Baht. We will never rent a car in advance again; renting on the spot is so convenient. The prices are similar. Besides, the website is terrible, only the customer service is worth praising!