Good service, just hard to find in KLIA

Pretty good

It was clearly stated that the car should be returned with a full tank, but when I picked it up, the fuel level was very low. Since I was not familiar with the area, I missed a gas station and had to look around frantically. I found one eventually, but it was closed. I was worried about running out of gas and it took me almost an hour to find another station.

マレーシアでのレンタルで、マレーシアの車種だったので、綺麗さは求めていませんでしたので、それなりの車でした。 塗装が剥げていたり、鍵の部分が破損していたりはありましたが、問題なく走行できる状態でしたので、大丈夫です。

値下げプロテクターはとても良いシステムだと思いました。今回は適用されませんでしたが、次回もここで予約したいと思います。

Great experience. More than what we expected.

Vickey Chia is a very nice staff who is very friendly and helpful. She was very patient to answer all my questions. When I didn’t know how to drive to petrol station from airport, she even drove and lead me to the station. I should special thank to her for all support she provided. All the best to Vickey and SURIA.

The location of SURIA provided on EasyRentCars was a bit confused. It shows it is available to get car from KLIA2 but actually SURIA is only located at KLIA, which mislead me to cancel and reorder.