Called them after landing, and they arrived promptly. Very convenient.

Patient and thorough explanation throughout.

One staff member picking up and processing. I waited an hour to get a car I rented for 4 hours!

①　予約車が準備されてなかった。 ②　車の整備状態が良くなかった。 ③　傷だらけの中古車が手配された。 ④　対応が良くなかった。 ⑤　不満を述べると代車は追加料金との事 ⑥　ダウングレードの車ならOKの返事 ⑦　2度と利用しない。 ◎　トヨタRAV４（2006年製）車機能は満足

Hard to find pick up location. Staff were rude. Charged $500 at pick up that is not outlined in T&Cs that gets returned after 20 days, they refused to take credit card, this is not a normal process when hiring cars. They made me check the car for damage in the rain. Tried charging me for a window crack no bigger than 1mm that was not caused by myself. Take a week to respond to emails. Would not recommend.