Great car shame on them about the paperwork, double dipping payment & held $$ and overcharging.
K.Smith
New Zealand
Reviewed: Sat, Feb 22, 2020
About Europcar:9.0/10
Disappointed as they have overcharged me. Booking was for NZ$316.83 (AU$302.83) + $200 bond, So AU$502.83 was frozen on credit card. But when I returned the car they charged my card with NZ$373.83 instead of the $316.83, petrol was filled there was no reason to take any extra. Invoice still has not been supplied despite requested. Further they were still holding the AU$502.83 a week later in pending as well as being paid on the 17th for the car. So they had double dipped my card for 5 working days overdrawing it as well as taking an extra $57 with no explanation.
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Great car shame on them about the paperwork, double dipping payment & held $$ and overcharging.
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