Good

I am writing this review after 3 years, and the memories are still quite clear. That's probably the charm of self-driving. The car was picked up in Antalya at the Avis counter, which is very easy to find in the hall. It took about 20 minutes in line, not too crowded.

Great service!

Compared to other rental companies, Avis has a big name but is rather deceitful; they have many rules and conditions, and their charges are unclear and lack detailed explanations. The car provided was completely different from what was described, and they pretended not to understand us so they wouldn't have to change the car. The trunk was very small and different from the description. We rented cars twice during this trip, and the other company's process was notably simpler and more convenient with fewer issues. I recommend not using Avis.

The store we chose was supposed to be only 304 meters from the hotel, but because we had three large suitcases, we decided to take a taxi there. Good thing we did, because 304 meters was actually quite a walk. It felt quite far. On that day, there were many people lining up to pick up their cars, mostly fellow countrymen. It took about 1.5 hours to complete the paperwork and inspect the car. The S60 we originally booked was not available, so AVIS upgraded us for free to a Benz CLA180 diesel version since we had already prepaid. The car was not particularly new and had many scratches, but we were still happy about the free upgrade. Three girls driving this car was quite a smooth experience. However, the low chassis of the coupe made driving on D400 quite nerve-wracking.

I was offered extra insurance when I have already paid for the full coverage with Easy Rentals. Apparently, to get my full insurance, I would have to call the police in Turkey, which might refuse to report the minor accident. Extra full insurance for 13euro a day, would save me this trouble. This is what I've heard from Avis Staff. Honestly, it sounds like trying to squeeze money out of me for things that I'm not sure even make any sense. Staff isn't great. Few things are explained to you. I received my contract and walked for 15 minutes in 40C to get my car. There was a mistake, and I had to go back to get my contract remained. Nobody even said sorry or made any effort to apologise. The car was new but greatly scratched on the bumper and front. Cleanliness inside wasn't perfect- pieces of carton inside the car etc...