Was good but the invoice in Turkish language with amount of 1,222 TL has to be clarified urgently
W.Al-Achkar
Turkey
Reviewed: Mon, Mar 2, 2020
About AVIS:9.0/10
After dropping the car in best condition and the receiver told me that, I received by email from Avis Turkey in Turkish language an invoice for total of 1,222 TL while i already paid for my car rental to you in ADVANCE! I called their number several times but no body answered. Pls clarify with them as i will NOT pay twice for car rental.
We selected a Fiat but received an old model Renault. The service staff informed us that the class was the same, but it clearly felt much older. At least it was a sedan, however, we found that one of the low beam headlights wasn't working, making driving at night very unsafe.
The staff were very patient and friendly. When we returned the car, the drop-off location was already closed, but they waited an extra 15 minutes for us after a phone call.
On the way to return the car, after refueling and washing it at a gas station, the car broke down. The steering wheel locked up and it was undrivable. The gas station staff couldn't figure it out either, and we had to get help from a nearby car dealership for repairs. Despite multiple attempts, I couldn't reach the rental company, and they even said the car wasn't rented from them. Contacting the booking platform also didn't help as they couldn't reach the rental company. It's confusing how the information was listed on your website. To this day, I haven't received any response on whether the car was successfully retrieved.
They change tactics during the paperwork process to make you buy additional things.
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users!
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Was good but the invoice in Turkish language with amount of 1,222 TL has to be clarified urgently
Relevant Reviews on AVIS in Turkey
Darcy Hill
-
-
-
-
View more >Ferdinand Bart
-
-
-
-
View more >Cathy Whit
-
-
-
-
View more >Griselda Nathaniei
-
-
-
-
View more >Yedda Murray
-
-
-
-
View more >