The counter staff tried to up sell the third party liability insurance to us at the desk, without mentioning Washington state's minimum liability insurance requirements. Felt pressured in the spot.
About QEEQ:10.0/10
Price was very competitive compared to other booking platforms. No issues with the booking, and free cancelation was also provided.
We booked a Dodge-type vehicle but got a Hyundai MPV instead. The car was equally spacious, accommodating 4 people and 5 suitcases. When we found out the trunk couldn't fit all the luggage, we folded down the third row, which created plenty of space. During the trip, there was a small incident where we missed booking an extra room for one night. We realized the trunk area was large enough for one person to sleep. Listening to the rain and train at night, I had a particularly good sleep. The car was new, only driven for 4000 miles, just past the break-in period, with strong power. No issues arose during the trip.
Like: I like how they offered options and I was able to choose a car that was not exactly what I reserved but the equivalent of that intermediate vehicle. Dislike: I didn’t like being offered an upgrade. If i had the money for a higher end vehicle, then I would have reserved that in the first place.
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Customer Service
Excellent
Dislike: There was no help with luggage in and out of the car.
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View more >Dislike: I didn’t like being offered an upgrade. If i had the money for a higher end vehicle, then I would have reserved that in the first place.