GLOBAL RENT A CAR CAR RENTAL REVIEWS IN AUSTRIA

Like: Fast pickup and drop off. Car almost new .
Dislike: Pickup location little bit way from public transportation.

The store is too small and hard to find

Habia reservado la asegura ion máxima según ponía en la web y no fue así en realidad, teniendo que pagar 51€ más de lo previsto siendo el alquiler inicial 72€.

I still did not get back my 1000 EUR deposit. I dont know if you are actually reading this, but if you do, could you please call them, tell them that I am a customer and not a bank, and I need my money back? I returned the car fully fuelled in mint condition, the least they can do is to return my deposit on a timely manner. - On a separate note, the location they provide on the drop off spot is misleading (they say its on garage level -1 but there are two separate garages on -1 and we went to the wrong one.) Thanks.

Its great.

Many car types available. Many people renting there, there is a queue upon car pick-up

Easy booking. Quick confirmation. Fuss free rental.

Good company

Very good price

The service staff had a poor attitude.

The location listed on the app was incorrect; the store has moved.

The service was okay.

Some double charge from airport fee

Good responding from any problems

Professional and quick. Whether it was picking up or returning the car, they were efficient, and despite having booked a Ford Focus with automatic transmission, we were provided with a BMW 3 Series Touring at no additional cost.

It was afternoon when we arrived, no queue ahead, signed, got the car, done in 20 minutes. Bought full insurance from QEEQ, the staff didn’t push any additional insurance. After returning the car, the credit card hold was released in 3 days, very efficient.

Like: The staff were friendly and genuinely caring.
Dislike: My original car broke down because of a problem with the battery. I did not get home until 4am. The replacement car was smaller than my original but they did not charge me for petrol refill when the car was replaced, and there was no problem replacing the car.

Since the store didn't accept Visa cards with a UnionPay logo, our original reservation couldn't be completed. We rented two station wagons and encountered the same issue. Luckily, the third person in our group had a single-currency Visa card and also had a driver's license and translation booklet. The rental company managed to arrange an 8-seater Ford van for us instead of the two cars, accommodating all seven of us. We rented the car directly at the counter. We had a lot of luggage, so it was a bit cramped, but at least we could hit the road. Otherwise, our planned self-driving trip for the next ten days would have been disrupted. The staff at the car rental company was very patient and friendly and took two hours to sort everything out. After negotiating with QEEQ, and with a written statement from the car rental staff, QEEQ agreed to a refund because it wasn't specified that dual-currency cards wouldn't be accepted. Although it took some time to communicate after returning home, QEEQ fully refunded me in the end. Considering this experience, I will choose QEEQ again next time. I also advise everyone to have a single-currency card ready.