AVIS CAR RENTAL REVIEWS IN AUSTRIA

Very good, great experience.

Extremely unprofessional staff trying to exploit us during the COVID situation to charge extra for early drop off. ( you read that right , dropping early costs you more than twice the original rental). What’s worst you pay 20% VAT ON THAT

Professional and good.

They charged an extra $294 when picking up the car, even though my booking already included all additional fees such as border crossing. I had to call the rental company, which resulted in a long-distance phone charge, and the final cost was €741.

Instead of the Mercedes I ordered I received a Scoda Octavia VRS but the car was excellent and no complaints.

Probably the best car rent platform!!!

Very good

The waiting time to get the car is long more than 1hr 15 mins as the car is not yet cleaned by AVIS although my booking made at 8:00AM. I got the car key at 9:15AM, which have delayed my trip plan and being late to my destination. However the car quality is good although the AVIS staff missed out some of the scratch marks which is not stated in the rental agreement, which is different experiences I have with other car rental companies. The staff at the car return location at Vienna have asked us to leave the car key without asking us to sign the documents and inspect the car condition which leave our obligation opened as I worried what if the car has problem after I returned the car key.

I love this website, it saves me a lot of time and hassles. I used Europcar before this website, but Europcar unable to provide me the car rental I needed and Europcar website is not as user friendly as Easyrentcars.com. The customer service staff via online chat is very helpful and fast in response our enquiry. I will recommend this website for car rental oversea.

Convenient return process

Purchased full insurance through the rental website. Without any explanation, the staff at the counter added extra insurance and fuel service fees to the contract. Only noticed the extra charges after returning the car. This is not the first time this location has done this! Be very cautious when choosing.

Like: I like the condition for the car and when i need help they came fast
Dislike: No thing

Quite good

Convenient

The car condition was good. But it took me more than an hour to pick the car. Car was not ready.

I just handed over the rental voucher and driving license translation to pick up the car, with no upselling of additional costs. Since the Benz A-class model I booked was unavailable, they provided a diesel version of the Peugeot 5008 instead. The power was quite good and I enjoyed driving at 150 km/h on the German roads!

A bit hard to find, but the service was good.

9

The staff was finishing their shift when I returned the car, so I had to drop the key in the box myself. The parking lot is underground and hard to find. There were no gas stations in the city, so I returned the car with one bar less on the fuel gauge and was charged for a full tank.

What else can I say? They comply with regulations, and China has not joined the convention.

We called to inform them we'd be a bit late before closing, and they kindly waited for us.

Picked up the car from a small shop. The service was excellent, and when returning the car after hours, we could leave it at the nearby hotel.

The service at the counter was inefficient. We were scheduled to pick up the car at 9 PM on July 8th and arrived at the counter around 8 PM. However, we waited for over an hour to get the keys. After signing the contract, they didn't give us the exit card for the parking lot, so we had to walk back to get it, which was very inconvenient.